APA Style
Gwee, James, Giokni. (2010).
Instant Quotations on Customer Service Excellence .
Jakarta:
Gramedia Pustaka Utama.
Chicago Style
Gwee, James, Giokni.
Instant Quotations on Customer Service Excellence.
Jakarta:
Gramedia Pustaka Utama,
2010.
Book.
MLA Style
Gwee, James, Giokni.
Instant Quotations on Customer Service Excellence.
Jakarta:
Gramedia Pustaka Utama,
2010.
Book.
Turabian Style
Gwee, James, Giokni.
Instant Quotations on Customer Service Excellence.
Jakarta:
Gramedia Pustaka Utama,
2010.
Book.