APA Style
Griffin, Jill. (2005).
Customer Loyalty: Menumbuhkan dan Mempertahankan Kesetiaan Pelanggan (revisi).
Jakarta:
Association for Supervision and Curriculum Development.
Chicago Style
Griffin, Jill.
Customer Loyalty: Menumbuhkan dan Mempertahankan Kesetiaan Pelanggan.
revisi
Jakarta:
Association for Supervision and Curriculum Development,
2005.
Book.
MLA Style
Griffin, Jill.
Customer Loyalty: Menumbuhkan dan Mempertahankan Kesetiaan Pelanggan.
revisi
Jakarta:
Association for Supervision and Curriculum Development,
2005.
Book.
Turabian Style
Griffin, Jill.
Customer Loyalty: Menumbuhkan dan Mempertahankan Kesetiaan Pelanggan.
revisi
Jakarta:
Association for Supervision and Curriculum Development,
2005.
Book.